Terms and Conditions of Sale

Items for sale at this website are limited in stock. In the event an advertised item is out of stock at the time of purchase we reserve the right to cancel the sale and issue a full refund (including bank charges). No rain checks on the sale prices will be issued. In the event of paying for a product which is not confirmed, D2U will refund the funds accordingly. D2U also reserves the right to cancel any order(s) that cannot be fulfilled. 

Please note that pricing and stock availability are subject to change without notice.

Returns due to wrong choice will be charged a 25% restocking fee (excl. shipping costs) Note: Returns will only be accepted if there aren't any sort of damage, dints, scratches, etc on the returning item. The return of products for incorrect choice is only valid to the first 14 days of purchase.


Shipping and Payment

All overseas orders must be paid via EFT. Overseas shipping charges will be added once the destination is known. Note: System is not calculating the overseas shipping costs automatically therefor the delivery charges will be sent to you once the order is made. We are use the appropriate shipping methods to send the products to the designated address.

For all domestic shipments there are option of couriers that would be used to ensure the swift and fastest delivery to the designated address.

All prices on wisp.net.au website are in AUD.


Warranty and RMA

All items are covered with a 12 month warranty unless stated otherwise.

In case of a device failure please download and fill out the RMA form (see downloads). All completed forms should be emailed to the email address provided. Once the RMA number is issued, please ensure that it is referenced on the outside of the box. Packages have to be securely packed as we are not responsible for any damage during transportation. The cost of returning the goods to us is the client's responsibility. We are responsible for delivering them back.


Ubiquiti RMA: 

Please click here to proceed with the RMA